Shipping Policy

Order Confirmation

Once you placed an order, you will receive an email for order confirmation with Payment Instructions. Once your payment received, we will send you a second email confirming your order is now in processing.

In case if we are not able to fulfill your order for some reason or there is a payment problem, then we will contact you.

Shipping Confirmation

Once your order/s is in processing it will likely be shipped within 24-48 hours. A shipment confirmation mail will be E-mailed to you accompanied with an order tracking number, order tracking links and how to contact us if you have any queries.

At Careprost Eye , We supply you drugs to anywhere in the world including countries like USA, UK, UAE, China, Vietnam, Malaysia, Japan, Switzerland, Russia, Brazil, Argentina, Algeria, Mexico, Indonesia Zambia, France, Ukraine, Taiwan, Singapore & others in environment friendly and discrete packaging with the stamp of the manufacturer of the medicine. We give you complete assurance of the best medicine hence we are having thousands of satisfied customers all over the world. We Get Free Shipping On Order Above $199.

We make every attempt to ensure that delivery and receipt of your goods is as stress-free as you can. To ease that, we will keep in touch with you at various stages of their ordering and shipping. Order verification after an arrangement is authorized for payment, then you’ll get an e-mail confirmation of your order. This affirmation will signify your order number which you are able to refer later for assessing the status.

Customs

We are based offshore in India, and your local Customs treat your order as imported goods. Your order passes through Customs; there might be a delay while they process your order for customs formalities. We suggest you that always allow extra time and order ahead, so during this phase you are not inconvenienced. This delay can be just a few days to 3 weeks in extreme cases before they contact you.

Delivery times

In most cases, once we received your payment, we promptly ship your order within 24-48 hours of you placing it. The delivery times entirely depend on the postal or shipping agencies. however, please allow up to 10 To 15 days for your order to arrive. You will be contacted if the order is likely to take any longer. To ensure the quickest confirmed delivery of orders, please make sure to include the COMPLETE postal address with the correct PIN/ZIP CODE. We will not be responsible for any postal delays resulting from incomplete address listings.

If you not available at the time of delivery, a notice will be left advising the attempted delivery and how to schedule redelivery of your item or at which post office your order is being held for collection. In most cases, they will hold them there for 4 weeks before they are returned to us.

In case, if customs hold your order for pending import duties, they could hold your order for 3-21 days before contacting you.

If you will not receive your order within the standard delivery time. Please allow us an additional 7 days to establish whether your order is delayed simply, held by customs or indeed lost.

Shipment mode:

All our orders are packaged and shipped to you by Express Mail Service. We will send you an email regarding the shipment of your order, as soon as the items are handed over to the shipping company, along with the Consignment number/tracking no under which it has been shipped. Please note that not every shipment is traceable, at least not right away. Shipments are generally traceable only after they have cleared your country’s customs department.

Our pharmacies use a number of different shipping methods depending on where you reside and what products you are ordering. You should pay special attention to the date your order was shipped so that you can make an educated guess as to when it will be delivered. If the shipment has not arrived during our posted delivery times, then you should contact us so we can issue a trace and reship, or refund as per our guarantee.

Please Note: If you have any queries/questions related to your order, then please contact us by sending a mail to support@careprosteye.com